Refund policy
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π Return & Refund Policy
At Paul Street, we aim for 100% customer satisfaction! If you're not happy with your purchase, we've got you covered.
π Eligibility for Returns & Exchanges
βοΈ You can request a return or exchange within 7 days from the date of delivery.
βοΈ Items must be unused, unwashed, and in original packaging with tags intact.
βοΈ Exchange is allowed only once per order.
βοΈ Returns will be processed only after quality inspection of the returned product.
π¦ Return & Pickup Process
π Free Reverse Pickup: We offer a free return pickup service (attempted twice).
π© Self-Shipping Returns: If you self-ship, we will reimburse βΉ100 for shipping costs.
π Return Address:
Paul Street, 185/2, 2nd Floor, Sri Murugan Complex,
4th Cross Road, Khudif Shariff Garden, Lalbagh Road,
Bangalore - 560027.
π Phone: +91-8431685926
π° Refund Policy
βοΈ Prepaid Orders: Refunds will be credited to your original payment method within 7 working days after return approval.
βοΈ COD Orders: Customers must share bank details or UPI ID via email for refunds.
π« Important: COD charges and forward shipping fees are non-refundable.
π Exchange Policy
βοΈ Exchange is applicable only once per order.
βοΈ If the requested exchange item is unavailable, a refund will be issued instead.
βοΈ Once the replacement is delivered, no further exchange requests will be accepted.
β οΈ Important Notes
β Returns will not be accepted if the product is damaged, worn, or missing tags.
πΉ Unboxing video is required to claim refunds for damaged or incorrect items.
π© For any concerns, email us at support@paulstreet.co.in or WhatsApp us at +91-8431685926.
ποΈ Shop with confidence at Paul Street! β¨