Shipping policy
🚚 Shipping Policy
At Paul Street, we aim to ensure that your orders reach you on time and in perfect condition. Below are the details of our shipping process:
📦 Order Processing & Dispatch
✔️ Orders are processed within 24-48 hours after confirmation.
✔️ Once dispatched, you will receive a tracking link via email/SMS.
✔️ Orders placed on weekends or public holidays will be processed on the next working day.
🌍 Shipping Time & Delivery
📌 Estimated Delivery Time:
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🚀 Metro Cities: 3-5 business days
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🏙️ Other Locations: 5-7 business days
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🌄 Remote Areas: 7-10 business days
📌 Delivery Partners:
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We work with trusted courier services to ensure safe & timely deliveries.
📌 Delays & Exceptions:
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🚫 Unforeseen delays due to weather, logistics issues, or public holidays may impact delivery times.
💰 Shipping Charges
✔️ Prepaid Orders: Free shipping across India.
✔️ COD Orders: A nominal COD fee may apply (non-refundable).
🏡 Address & Delivery Attempts
✔️ Please ensure your shipping address & contact details are accurate.
✔️ Our delivery partners will attempt 2-3 times before returning the package.
✔️ If undelivered due to an incorrect address or unavailability, the customer must reorder the product.
For any queries or assistance, reach out to our customer support team via WhatsApp (+91-8431685926) or Email (support@paulstreet.co.in).