1οΈβ£Β Cancellation Before Shipment
βοΈ You can cancel your orderΒ within 24 hoursΒ of placing it.
βοΈ To request a cancellation, emailΒ support@paulstreet.co.inΒ or WhatsApp us atΒ +91-8431685926Β with yourΒ Order ID.
βοΈ If the order isΒ not shipped yet, a full refund will be processed.
2οΈβ£Β Cancellation After Shipment
π If your order has already been dispatched, cancellation isΒ not possible.
π¦ You may opt for aΒ return after deliveryΒ (as per ourΒ Return & Exchange Policy).
3οΈβ£Β Prepaid vs COD Orders
π³Β Prepaid Orders:Β If eligible for cancellation, the refund will be credited to your original payment method withinΒ 7 working days.
π°Β COD Orders:Β COD cancellations must be requested withinΒ 24 hours. If refused at delivery, future COD orders may be restricted.
4οΈβ£Β Order Modification
π Changes to an existing order (size, color, address) are allowedΒ only before dispatch. Contact us ASAP for modifications.
5οΈβ£Β Exceptions
β WeΒ reserve the rightΒ to cancel orders in the following cases:
- Fraudulent transactions or invalid details.
- Unavailability of stock.
- Payment issues in prepaid orders.
πΒ Need Help?
π©Β Email:Β support@paulstreet.co.in
π²Β WhatsApp:Β +91-8431685926